Privacy & Policy

Last updated: March 13, 2026

 

1. Introduction

gstockfootage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

When you create an account or make a purchase, we collect:

  • Name and email address
  • Payment information (processed securely through third-party providers)
  • Billing address and company information (if applicable)
  • Purchase history and download records

Automatically Collected Information

When you access the Service, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring URLs and clickstream data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Process transactions and deliver purchased footage
  • Manage your account and provide customer support
  • Send transactional emails (receipts, license documents)
  • Improve our Service and develop new features
  • Analyze usage patterns and optimize user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, hosting services, email providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you explicitly agree to sharing

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Personalize content and advertisements
  • Enable security features

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including: encryption, secure servers, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Purchase records and licenses are retained indefinitely to support your ongoing usage rights.

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data (subject to legal obligations)
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time
  • Opt-out of marketing communications

To exercise these rights, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our Service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our data practices, please contact us through our Contact page.

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to lodge a complaint with a supervisory authority
  • Detailed information about our legal basis for processing
  • Information about automated decision-making (if applicable)

Our lawful basis for processing includes: contract performance, legal obligations, legitimate interests, and consent where required.